As you may have heard, many onsen facilities (including hotels we use) have no-tattoo policies due to tattoos' historical association with Japanese criminal organisations. If you have tattoos, please let us know as early as possible so we can check which hotels on the tour allow tattooed guests and what hotels have private onsen available to book. For guided tour guests, we'll brief your guides to help navigate any "grey areas" during your trip.
Please don't take any restrictions personally—this is simply Japanese culture and part of travelling here. Tattoos have historically been associated with criminals in Japan, creating a longstanding culture where tattooed bathers are not permitted to use onsen facilities.
This assumption is being increasingly challenged by younger Japanese people choosing tattoos for personal expression and growing numbers of tattooed international visitors who clearly have no connection to Japanese criminal organisations. Consequently, attitudes are shifting and some facilities have lifted their tattoo restrictions entirely.
However, many establishments still maintain official tattoo bans due to concerns that other Japanese guests will be offended. Since Japanese guests remain the main clientele for most onsen, this policy persists at many facilities, leading to a "grey area" approach where staff may exercise discretion based on the tattoos themselves, the individual, and the timing.
Some ryokan (traditional Japanese inns) we use have no en-suite showers, with the onsen serving as the only place to wash—traditional guests stay there specifically to use the onsen, so private showers are deemed surplus to requirements. Fortunately, many of these establishments allow you to book a private onsen slot. While this usually incurs an additional fee, it allows you to relax in complete privacy without worrying about offending anyone.